Terms and Conditions

Finishes must be clearly stated in writing

The reverse of panels where / if a colour balancer is used, must be easily identified before and after finishing.

All drawings must clearly identify the pieces to be finished along with sizes and finish required.

Any amendments to an order must be received in writing.

Sheen level to be clearly stated in writing.

All parts must clearly identify exterior, interior, exposed edges and any notable surfaces for finishing.

Parts that are found to be unsuitable for finishing will be rejected, accordingly this may delay delivery promises and lead times. Jobs that are rejected due to unsuitable quality, any materials purchased for finishing, will be invoiced.

It is a breach of terms to withdraw/ turndown a job after it has been accepted. Both parties are bound until final invoice has been paid. Any materials and expenses purchased for the entire job/trip will be charged accordingly. In the case of site trips abroad cancellation fees may be charged.

Parts requiring excessive de burring, filling and finishing will incur
extra charges over and above the original estimate, parts must be
suitable for finishing.

All components must be sanded prior to finishing to 240grit with the
grain direction.

Where speciality colours are required, the colour code / supplier must be
supplied 3 weeks prior to commencement of the work.

Colour matching is available. Samples of the colour must be available 3 weeks before commencement of the work along with test pieces.

Lead times will be adjusted if parts are late arriving in some instances this may lead to a substantial delay (by the nature of other work being programmed).

Handling Finished items and After care:

All finished items are delicate and must be handled with care.

Until final installation gloves must be worn at all times while handling finished items.

If more work is to be carried out after receiving finished items, any damage to the finish, Premium Finishing with not be held accountable.

After care information is available on request.

Deliveries and Collections: 

Shortages to be notified within 72 hours.

Damages to be notified within 72 hours.

Errors to be notified within 72 hours.

Payment terms:

If a day rate is quoted then it is based on an eight hour working day.

Deposit invoice will be charged at 50% of the total quoted amount and are non refundable. 

On signing an invoice you are accepting that the job has been carried out to a satisfactory standard and are therefore liable to pay the full invoice amount.

All invoices are strictly net 7 days.From date issued.
I reserve the right to ask for final payment before completion date to allow for processing.

These terms and conditions are subject to change at any time please revisit to see changes as these are binding.